Privacy Policy
Last updated: March 2026
Overview
Elite New Zealand Limited ('Elite New Zealand', 'we', 'us', 'our') is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with New Zealand's Privacy Act 2020.
Information We Collect
We may collect personal information you provide when you complete an enquiry form, contact us by email or phone, or use our website. This may include your name, email address, phone number, travel dates, and preferences. We also collect usage data automatically through standard web analytics tools including page views and general location data.
How We Use Your Information
We use your personal information to respond to your enquiries and design bespoke travel experiences for you. We may use your contact details to follow up on enquiries and, with your consent, send relevant travel information. We do not sell or rent your personal information to third parties.
Third-Party Services
We use Whizrock as our customer relationship management platform to manage enquiries and communications. Your enquiry form data is transmitted securely to Whizrock servers. We also use Google Analytics (anonymised) to understand website usage. Both services operate under their own privacy policies.
Data Storage & Security
Your personal information is stored securely using industry-standard encryption. We retain information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Access to personal data is restricted to authorised staff only.
Your Rights
Under the Privacy Act 2020, you have the right to access personal information we hold about you, request correction of inaccurate information, and ask us to delete your data where we have no legal basis for retaining it. To exercise these rights, contact us at info@elitenewzealand.com.
Cookies
Our website uses cookies to improve your browsing experience and for analytics purposes. You may disable cookies in your browser settings, though this may affect website functionality.
External Links
Our website contains links to third-party websites (accommodation providers, attractions, etc.). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact
For privacy-related queries, contact Elite New Zealand at info@elitenewzealand.com or +64 7 377 8993. Postal address: 126 B Ruapehu Street, Taupō 3330, New Zealand.